Reasons to Switch Software Platforms1 .Miscommunication
Do you notice that there are constant misunderstandings between the office staff and technicians in the field? If you have a management software in your business, but there aren’t any features to streamline the flow of information between...
Business Intelligence (BI) Dashboards are a great step up from traditional reporting tools when it comes to visualising and interpreting business data.
Having a clear outlay of information and visual elements makes it notably easier to find blockages or impact points in important workflows like revenue streams, inventory levels, productivity rates and more.
For a field service business to remain competitive in today’s “digital age” it is more important than ever to leverage technology to improve the customer experience. Advancements in technology have led to higher expectations about how and when a product or service is delivered.
What are some of the top challenges when it comes to adopting cloud-based software? What are the myths? The realities? Before we dive in, let’s take a step back and review what cloud-based software is.
Did you know that only 20% of people are willing to answer calls? Or that most business emails have an open rate of lower than 20%?
SMS is, as recently as 2018, still the most preferred method of communication between a business and its customers - it's quick, easy and personable.
Like every simPRO customer, Bolt Building does not have time to mess around when it comes to business data.
Managing a large level of preventative maintenance work can be difficult to achieve without proper planning and oversight.
For businesses looking to handle high-volumes of asset-driven jobs with a range of service levels, simPRO's Maintenance Planner may just be the solution they've been searching for.
Getting a new customer is a great feeling, but what's even better is having that customer return to you over and over again. Customer retention is key when it comes to growing your business and becoming a trusted resource in your industry.