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The simPRO customer journey

Hari Iyer   11 January, 2017

We’ve all heard about the simPRO journey, which is all about streamlining your business processes so you can get time for a life outside the business. To achieve the simPRO journey as a business owner, one of the first steps is to set up your business processes in a way that ensures consistent and quality customer service at every single interaction.

Doing away with the paperwork once and for all

Master Plumbers, Gasfitters & Drainlayers NZ Inc   5 December, 2016

By getting smart with new technologies, your trades business can improve its bottom line.

Appoint a Champion to ensure your success

Marcel de Witte   16 November, 2016

If you are aiming at implementing great systems then the most important role in your company is the system Champion. This person understands the big picture, oils all the working parts and provides the glue that holds all the parts together.

Spend time on your business: simple tips for strategic time management

Kat Bond   25 October, 2016

As a small business owner, could getting too embroiled in the day-to-day work of your business harm its overall development?

Often, your time is spent working in the business and not on the business.

Cloud Computing: How Does It Affect My Business?

Vince Tinnirello   24 October, 2016

You’ve heard the term “cloud computing” used by news media, your friends, and online.  Now learn what it really means.

Boost your brain: advice for the business owner

Lisa Cooper   20 October, 2016

Running a business is like raising children: you never stop thinking about it. It can make you feel proud or keep you up at night. There are always decisions to be made and opportunities not to be missed.

You need to look after yourself if you are going to have fresh ideas and be at your best.

What to consider when financing your equipment

Phil Horton   6 October, 2016

When considering vehicle, plant or equipment purchases one thing is certain – as a Tradie and Business owner you have already approved the purchase in your own mind, you know why you want to buy it, what it will earn or save you and the risks involved.

Bringing your professional resources together

John Kenny   5 October, 2016

Business Owners regularly encounter complex problems in running their businesses. These modern operational challenges rarely demand a one dimensional solution. Often these challenges require the Business Owner to engage one of more members of his or her wider professional team in order to resolve the challenges. For that reason, business owners need to coordinate their professional support teams in a collaborative manner.

Your Employee Induction Checklist

Campbell Fisher   9 September, 2016

As you may be aware, the Fair Work Act places heavy responsibilities on employers, especially when it comes to hiring and inducting new staff. If you don’t pay attention to the details, you could find yourself in hot water. In addition to statutory obligations, there are a number or core “best practice” measures that all employers should ensure are followed when employing a new staff member.

Five (other) reasons to consider GPS fleet management in your business

Alun Bain   20 June, 2016

Think you know all there is to know about the benefits of GPS fleet management software?

Now that the GPS tracking industry has matured and most businesses have been approached by GPS tracking vendors, many business owners and managers know the core functions of GPS tracking that provide the ROI (return on investment).

But you might not be aware that there’s more to tracking than these core functions.